Vacancy • Customer Experience Assistant Consultant - The City, London
Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.
Working within the Customer Experience (CX) team - part of Atos’ Digital Transformation practice – you will play a key role in defining and delivering CX improvement programmes, typically alongside helping client’s reduce cost to serve and deliver other business objectives. The role will involve researching, analysing and identifying opportunities to improve the customer journey and, in some cases, completely reinvent the customer experience. You will be able to understand and articulate the needs and expectations of the different customer groups and guide the client in designing new, tailored experiences for the different customer segments. You will work with our clients to facilitate innovation and creative thinking, helping them to clarify ideas and rapidly bring them to life. More generally, you will be a great problem solver, with strong communication skills (written & oral) and have a real passion for technology and how it can be applied to enhance or reinvent the customer journey.
You will have some or all of the following skills/experience:
· 2+ years of proven Consulting/Industry experience
· Insight into market and industry customer and technology trends
· Customer-led strategy design
· Product & Service design
· User-centred design and design thinking
· Customer journey analysis & mapping
· User research and testing i.e. interviews focus groups, usability testing, web analytics etc.
· Customer insight: segmentation, voice of the customer and persona development
· Customer Relationship Management (CRM) platforms
· Business model and Operating model design
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.
Jobs in England , Central London - fresher vacancies on Kit-Jobs.Ru
Jobs in the cities of England - fresher vacancies (869929) на Kit-Jobs.Ru: Customer Experience Assistant Consultant • Atos, Central London, The City. Here you can learn about the employer vacancy for free online.
Looking for your dream job? Discover career opportunities across domains and locations, search and apply to best suited fresher job vacancies in Central London, from top companies on Kit-Jobs.Ru. View all our fresher vacancies now with new jobs added daily!
1. Popular websites where you can find work.
2. Job Fairs.
3. Social networks
4. Addressing relatives, friends and acquaintances.
5. Printed editions.
6. Recruiting companies.
7. Contacting the employer directly.
8. Contacting the employment center.
Free seo online tool «Share in 34 media Social Networks» - sharing your link to the website page, files or ig profile
Backlinks YouTube are active hyperlinks that, when placed on various websites and resources, refer to the original page with the video.