Jobs in London - Resident Liaison Officer - North London • London

Company: Regen Solutions

London

Resident Liaison Officer (RLO) Rate: £19.05 per hour Type: Temporary to Permanent Area: North London, Letchworth & Stevenage Hours: Monday - Friday, 8:00am - 5:00pm Requirement: Must have own vehicle and full UK driving licence I'm currently recruiting for an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering a scattered kitchen and bathroom replacement programme across North London, with additional properties located in Letchworth and Stevenage. This is a fantastic opportunity for an experienced RLO who thrives on resident engagement, excellent communication, and working collaboratively within a busy housing improvement environment. Key Responsibilities: Conduct pre-condition surveys and compile detailed resident profiles Work collaboratively with kitchen designers and asbestos surveyors to coordinate property visits Act as the main point of contact for residents throughout the project Communicate work schedules, access requirements, and progress updates Handle resident queries or complaints promptly and professionally Maintain accurate records, data, and reports using Excel and SharePoint Support the delivery of high-quality kitchen and bathroom replacement projects Requirements: Proven experience as a Resident Liaison Officer within kitchen and bathroom replacement or similar planned works projects Excellent communication and interpersonal skills Strong organisational skills and attention to detail Confident using Microsoft Excel and able to navigate SharePoint Must hold a full UK driving licence and have access to a vehicle - travel between properties is required Professional, approachable, and proactive attitude Benefits: £19.05 per hour Temp to perm opportunity Supportive, experienced project team