Jobs, fresher vacancy - Product Lead - Discovery and Checkout • UK

Company: Frasers Group

UK

Job DescriptionAs the Product Lead across the full web customer experience, you’ll be responsible for driving the evolution of our digital commerce platforms and delivering seamless, world-class customer journeys across our global brand estate.You will lead two key areas of our on-site experience:Product Discovery – ensuring that our content, site structure, and navigation deliver an inspiring and intuitive experience across all touchpoints.Checkout & Payments – optimising conversion through a frictionless, compliant, and scalable payment ecosystem.You’ll define the product vision, set the strategic roadmap, and manage a team of 4 exceptional Product Owners to bring these experiences to life, while our programme moves into a future-facing MACH architecture. You will be joining the business at a time of significant growth and investment in Digital, the opportunity to be part of this digital transformation is huge.Key ResponsibilitiesDefine & execute the strategic vision for the Product Discovery and Checkout/Payments domains, aligning with wider Business & Product OKRs and digital transformation goals. Quarterly strategic planning sessions will be owned & driven by You.Own the product roadmap, prioritising initiatives that improve discoverability, engagement, and conversion. You will ensure that refinement and prioritisation processes maximise value delivery.Lead, develop & mentor a team of 4 Product Owners, ensuring clarity of purpose, prioritisation, and excellence in execution.Own the discovery, opportunity sizing and business casing of programme-level strategic initiatives driving major value for Frasers.Ensure that comprehensive scoping & compliance documentation is maintained for product features, processes and updates.Drive strategy behind UX optimisation across key on-site experience touchpoints, including homepage, product pages, search & filtering, cart, and checkout.Work collaboratively with key senior stakeholders including UX Design, Technology, Optimisation, Finance Services, Trade, Marketing and others in support of the successful delivery of your products.Optimise the checkout experience for our customers, while working closely with PSPs, payment providers, and regulatory partners to deliver secure, compliant, and high-converting solutions.Enhance the content structure, navigation, and search experience, leveraging data and customer insights to drive iteration.Consistently apply product best practices and act as an advocate for the product discipline across the business. Be a domain SME and represent the ‘voice of the customer’ through the product’s development.This role is on a hybrid basis with 3 days onsite at our London Office, and 2 days from home.