Jobs, fresher vacancy - Investigation Support Office • Ingatestone

Company: CRA GROUP RECRUITMENT AND PAYROLL LTD

Ingatestone

5 Month Contract With A Local AuthorityRole PurposeThe Investigation Support Officer (Qualified) will provide high-quality investigative support to Blue Light operations, contributing to the effective safeguarding of vulnerable individuals and the progression of criminal investigations. The post holder will conduct evidence-gathering activities, interviews, statement-taking, and liaison with victims, witnesses, and partner agencies to ensure the delivery of professional and ethical investigative outcomes. The role requires a high level of integrity, operational flexibility, and the ability to handle sensitive and confidential information appropriately.Key ResponsibilitiesConduct and support investigations in line with legislation, policy, and best practice, ensuring investigative activity is professionally recorded and evidenced.Undertake ABE-compliant interviews with victims and witnesses, including vulnerable adults and children.Assist in the planning, organisation, and execution of investigative tasks, including file preparation, information gathering, intelligence development, and liaison with officers and partner agencies.Take accurate and comprehensive witness statements and conduct structured interviews in accordance with legal and procedural requirements.Support safeguarding activity by identifying risk factors, escalating concerns, and working collaboratively with statutory partners and internal safeguarding units.Maintain accurate, secure, and confidential records in compliance with data protection and organisational policies.Utilise relevant IT systems, including Microsoft Office and force intelligence platforms, ensuring information is updated in a timely and accurate manner.Prioritise workload effectively, manage multiple cases simultaneously, and ensure deadlines are met in fast-paced operational environments.Represent the unit professionally when engaging with victims, witnesses, colleagues, partner agencies, and members of the public.Provide operational support at designated locations and work extended hours at short notice where required.Uphold organisational values, professional standards, and a high level of integrity at all times.Essential RequirementsRecruitment vetting clearance (or ability to obtain).Full, clean UK driving licence with the ability to travel as part of operational duties.Achieving Best Evidence (ABE) trained.Demonstrable experience of working in a fast-paced investigative, public protection, or law-enforcement environment.Excellent communication and interpersonal skills with the ability to interact professionally with individuals from all backgrounds.Proven ability to work independently, manage competing demands, and deliver high-quality work under pressure.Strong organisational skills with the ability to prioritise workloads and manage multiple cases simultaneously.Good working knowledge of IT systems and applications, including Microsoft Office.High level of integrity with the ability to manage confidential and sensitive material appropriately.Ability to build and maintain effective working relationships with colleagues and external partners.Willingness to complete pre-employment health surveillance checks.