Jobs in London - Learning & Development Manager • South West London

Company: Retirement Villages Group

South West London

We are seeking an experienced and proactive Learning & Development Manager to drive the design, delivery, and evolution of our learning strategy across RVG. This role is central to building organisational and people capability, shaping development pathways, and embedding a culture of growth, performance, and talent retention.You will work closely with teams, managers, and key stakeholders to understand capability needs, design effective learning solutions, and lead key L&D initiatives that contribute directly to our wider business strategy.This is an exciting opportunity for an L&D professional who thrives on impact, collaboration, and creating future-ready talent programmes.Key ResponsibilitiesBusiness PartneringProvide strong business partnering support, advice and guidance on all L&D matters.Work collaboratively with teams, managers and stakeholders to support capability and skill development across RVG.Lead new L&D-related projects aligned to the Business Strategy and wider organisational objectives.Develop, review and maintain L&D policies and procedures.Support the induction process for new starters.Manage relationships with external partners, suppliers and consultants.Learning & Development StrategyLead L&D projects and initiatives aligned to the overall L&D strategy.Promote and embed a coaching and mentoring culture.Partner with the Head of HR in the annual Talent Review process.Support creation of individual development plans and succession plans for high-potential employees.Training & DevelopmentAssess capability and training needs across teams and departments.Design and deliver high-quality training programmes (induction, leadership, personal development and more).Coordinate training schedules, venues, logistics and attendance.Select and manage external training providers as needed.Develop and maintain the Annual Company Training Plan.Evaluate all L&D interventions, reporting on ROI and KPIs.Compliance & LMSOversee all compliance learning and completion rates via the Learning Management System.Maintain the Compliance Matrix and ensure annual reviews with stakeholders.Fully own the management and upkeep of the LMS.Design, develop or procure digital learning content that meets business needs.Talent Pathways & Career DevelopmentAdvise on professional and academic qualification pathways.Develop and implement a Skills & Competency Framework for all roles.Build clear career pathways for key roles across RVG.Continuously refine and improve the induction and onboarding journey.Own and maximise use of the Apprenticeship Levy.Reporting & BudgetProduce monthly compliance reports and quarterly L&D KPIs for the board.Support the Director of People & Change in planning and managing the training budget. Experience & AttributesAttributesExceptional organisational, planning and communication skills.A proactive, supportive team player with strong stakeholder skills.Customer-focused with excellent problem-solving capability.Discreet, diplomatic and able to maintain confidentiality at all times.Confident working autonomously or collaboratively.Skilled at building credibility and delivering impactful solutions.Strong strategic thinking, with the ability to balance immediate needs and long-term planning.Experience4 - 6 years’ experience in Learning & Development.Proven experience developing teams, managers and talent pathways.Experience across both large organisations and SMEs, with an understanding of how to balance scalability and agility.Strong knowledge of MS Office and LMS platforms.A full UK driving licence and access to a vehicle, with the ability to travel across the UK as required. Business mileage will be reimbursed.Why Join Us?You’ll play a pivotal role in shaping our people development culture and ensuring our teams have the skills, knowledge and support they need to grow. This is your chance to influence strategy, lead meaningful projects, and make a lasting impact on the success of RVG.