Вакансия • Client Relationship Manager, Москва
Вакансия в архиве
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Удалённая работа на дому • Москва
Вакансия в архиве • Client Relationship Manager, Москва
SOVA Capital Limited is an FCA authorised and regulated broker based in London. We offer institutional and corporate clients a full range of investment brokerage services, including independent research, securities trading, electronic and high-touch execution and public capital markets financing.
SOVA' s Client Relationship Management Team responsible for initial on-boarding and KYC procedures for Clients and counter-parties. Cover relationship with existing Prime Services and Capital Market clients, daily support in any client requests related to all business lines products and services.
Now we' re looking to recruit a confident, diligent and driven CRM to join our Moscow team.
The successful candidate is a self-motivated, client-centric individual who has ability to identify customer needs by asking probing questions and responding with value added content.
Key responsibilities:
- Handle and resolve customer queries quickly and efficiently
- Support business lines in daily activities (Master Agreements paperwork, annual updates)
- Build strong internal relationships at all levels to address customers’ needs (e.g. Risk management, compliance, legal, tax, operations, IT)
- Manage tasks appropriately in the role through efficient time management
- Take part in internal projects and determine the best utilisation of resources to increase customer satisfaction
- Develop and execute best practice in CRM system
Key requirements:
- Higher education in finance/economics
- 3+ years’ proven experience in customer service role (Bank, Stock broker)
- Fluent English is a must
- Excellent communication and negotiation skills with ability to manage clients expectations and demands
- Problem solving, strong time-management skills, attention to details
- Industry knowledge is a plus: understanding of financial markets (equities, fixed income, derivatives), client needs in Electronic Trading and HFT, Prime Services, Re-Po and margin financing
- Understanding of regulation in the UK, Europe, Russia is an advantage
- Experienced user of Quik, IRESS, Calypso systems is an advantage
Conditions:
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Full-time job
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Permanent contract
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Competitive salary
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Comfortable office
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Social package
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Работа в городах России - свежие вакансии (469921) на Kit-Jobs.Ru: Вакансия работодателя • SOVA CAPITAL LIMITED - Client Relationship Manager, Москва. Здесь Вы можете ознакомиться с вакансией работодателя бесплатно онлайн.
Наш портал является бесплатным онлайн сервисом поиска работы по базе вакансий от прямых работодателей, по размеру заработной платы и прочим параметрам в регионе Москва. На портале также имеются такие разделы как: ежедневно обновляемая база свежих вакансий по всем городам России, юридические консультации, сервисы, форма для создания резюме онлайн в формате .DOC, новости рынка труда России и другие разделы.