Вакансия • Solution Support Engineer Russia, Ukraine, Georgia (m/f/d), Москва
Вакансия в архиве
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Вакансия в архиве • Solution Support Engineer Russia, Ukraine, Georgia (m/f/d), Москва
As the market leader in the field of NAS servers, routers and video surveillance, Synology GmbH has been inspiring millions of customers worldwide with innovative and versatile IT solutions since 2011.
We live the passion for IT and a hands-on mentality. By taking care of markets in Central and Eastern Europe, we combine 9 nationalities and 11 national languages in a young and dynamic team in the Düsseldorf subsidiary – become part of it and apply today!
We are looking forexperienced technical support colleagues passionate about IT, working from home office in Russia. As a self-motivated team player with a strong technical background and good communication skills, you will support our customers with technical and commercial advice before, during and after purchasing our products as well as by providing on-site, phone or email technical troubleshooting and conducting technical trainings.
Responsibilities:- On-site, phone and e-mail technical troubleshooting and conducting technical training for existing as well as new potential customers in Russia, Ukraine, Georgia, CIS
- On-site support for project business development
- Consult our customers on product capabilities and solutions
- Assist, prepare and conduct training for business partners
- Cooperation on strategic sales activities with German office, Key Account Manager, local appointee, distributor network & channel partners
- Prepare technical setup and attend events alone or together with the German-based Product Management team or local Key Account Manager
- Technical support for Product Management team and Key Account Manager
- A relevant IT qualification and at least 3 years of working experience in the field of technical support or technical consultancy
- Advanced knowledge in networking, storage, NAS, virtualization and Linux
- Strong communication skills in Russia and English
- Customer service experience that combines clear, polite and confident manner with target focus
- Good presentation skills and a strong strategic mindset
- Creative and innovative personality and problem-solving ability
- Self-responsibility and team spirit
- Home base in Moscow with driver´s license and own car for customer visits throughout the country (compensation package will be presented)
- Self-responsible work on a B2B contract (freelancer)
- Working from home base in Moscow
- Initial onboarding & regular training at Synology GmbH Düsseldorf
- Interesting and versatile activities in flexible structures and flat hierarchies
- Fixed monthly service provider fee plus individual bonus agreements
ПОДЕЛИТЬСЯ
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Работа в России, Москва - Свежие вакансии на Kit-Jobs.Ru
Работа в городах России - свежие вакансии (469924) на Kit-Jobs.Ru: Вакансия работодателя • Synology - Solution Support Engineer Russia, Ukraine, Georgia (m/f/d), Москва. Здесь Вы можете ознакомиться с вакансией работодателя бесплатно онлайн.
Наш портал является бесплатным онлайн сервисом поиска работы по базе вакансий от прямых работодателей, по размеру заработной платы и прочим параметрам в регионе Москва. На портале также имеются такие разделы как: ежедневно обновляемая база свежих вакансий по всем городам России, юридические консультации, сервисы, форма для создания резюме онлайн в формате .DOC, новости рынка труда России и другие разделы.