Работа в России, вакансия - Operator Call-Centre • Ташкент - id498 (вакансия в архиве)

CENTRAL ASIAN UNIVERSITY seeks for Operator Call-Centre. The post-holder is expected to assume a full-time position.

Responsibilities:

• Processing Incoming Calls: Receive and process incoming calls related to requests from students and other university clients
• Problem solving: Resolving problems and issues related to the educational process, payment, and other aspects of student life.

Requirements:

• Communication skills: Excellent oral and written communication skills in Russian and English and Uzbek languages
• Experience: Experience in a call center, customer service, or similar role preferred
• Organization skills: Ability to effectively organize work time and perform multiple tasks simultaneously
• Customer service: Understanding of customer service principles and commitment to providing high quality service
• Problem solving: Ability to solve problems and work in a high volume environment
• Technical skills: Confident knowledge of office programs and basic technical skills in working with telephone equipment and computers
• Adaptability: Willingness to quickly adapt to new information and changes in university policies and procedures.

Conditions:

• Working hours – 5/7, from 9:00 to 18:00
• Friendly atmosphere of young professionals
• Professional support from the existing team
• Official employment with a probation period✅
• Salary: discussed during the interview, depending on the knowledge and experience of the candidate
• Modern campus.