Jobs, fresher vacancy - Front of House: Part Time • UK

Company: 1Rebel

UK

Our Front of House are the face of the brand at the club level. Working in one of our clubs you will provide 10* customer service at all times. Whether selling a membership to a new customer, supporting an existing member with any queries or fulfilling shake orders or retail purchases. The 1Rebel Front of House always show excellent customer service skills, thrive in a team environment and have the ability to work hard and play hard. ROLE AND RESPONSIBILITIES Provide excellent customer service to all members, learning the names of regulars and make new customers feel welcome Greet & check-in every customer to their class Conduct club tours for prospective members & proactively sell memberships or promotions Cash up tills and reconcile daily takings in club Deal with any customer queries in a timely and precise manner, escalating when appropriate Ensure all club daily documents and tasks are completed and maintained Sell and make high quality protein shakes, handling pre-ordered shakes and shakes purchased on the ground Sell and promote retail Maintain clean, safe, functional club areas, including the changing rooms, wet areas, water station, bar area, club, retail and reception RequirementsSKILLS AND EXPERIENCE Demonstrate outstanding Customer Service skills Maintain professional behaviour working effectively as a team player Possess excellent communication skills, both verbal and written, with the ability to show empathy and keep calm Proactive approach to work with the ability to prioritize work in fast-paced environments Cooperative attitude towards the in-club team, trainers, head office and any contractors working on site A passion for fitness and enjoyment of the club environment A Level 2 / 3 PT qualification is helpful but not required to apply for the Front of House role.Benefits Working in a fun, energetic, gym environment Unlimited access to 1Rebel classes Regular team socials, nights out, and the best Christmas parties around! Opportunity to gain gym experience and become a 1Rebel trainer