Jobs, fresher vacancy - Claims Performance Manager • Manchester

Company: STRIDE RESOURCE MANAGEMENT LTD

Manchester

We are working with an insurance company, based in Manchester City, who are looking to expand its established team, with the addition of a Claims Performance Manager.Celebrating 30 years of business, they have grown from strength to strength and have impressive expansion plans over the next 5 years, which will see headcount double and increased product lines brought to market. Key responsibilities will include: Handle in an accurate and timely manner the referral of large and complex Liability claims and claims falling within the referral criteria of each program; and subsequently monitoring these referred claims in closer detail.Report new claims and large loss movements to interested parties/reinsurers and management as required.Maintain the flow of information with the Actuarial team to ensure all necessary detail is provided to assist with quarter end reviews.Oversee monthly analysis of claims performance of live programs with delegated authority and TPAs against expectations to ensure results are in line with forecasts.Undertake claims due diligence reviews on new opportunities.Follow up and resolve MGAs claims audits findings and actions with MGAs/TPAs, providing feedback to Audit team.Oversee performance of the entire Claims book, ensuring accurate reserving, control of indemnity spend, proactive claims management and excellent customer service for each product.Regularly assess Claims resource and structure, plan for future requirements and manage Claims related recruitment activity.Overall responsibility of ensuring Claims Quality Audit, Peer Review and other Claims governance processes are completed, fit for purpose and provide information required to continually improve. To be considered: You will be technically competent in the intricacies and complexities of Liability losses, including Employers, Public, Product and Property Owners Liability.A passionate, enthusiastic and organised Leader capable of managing high levels of activity across the various departments.Able to quickly assimilate information and report in a clear and concise manner to stakeholders.Quick thinking and confident in decision making.Deliver on promises and build a reputation for excellence.A good communicator with the ability to create strong relationships and influence others. In return you will receive a salary up to £60,000 depending on your experience. This role will be based in the Manchester office, Monday - Friday 9:00am to 5:30pm.