Vacancy
City

Vacancy • Client Services Manager - London

New,
2024-05-04 2024-05-04
Jobs • London
£ 39507.76 per annum
Company: Epsilon
Location:
UK
Job DescriptionEnterprise Client Services are Commercial Solution Strategists – providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams.A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products – with a laser focus on the coordinated efforts of the team’s expert delivery of exceptional client services.A Client Services Manager at Epsilon is a unique role that combines Digital MarTech, Project Management, Product, and Creative specialisation, as well as commercial acumen.Top Digital Marketing Agency for Advertising Solutions (epsilon.com) The role:Support client meetings and developing relationships with day-to-day contacts.Working with the Client Services Managers to launch client campaigns with excellence and at pace.Understand client goals and support the implementation of revenue generating strategy to achieve them.Support Quarterly Business Planning to convey results that champion digital marketing and its impact on a client's overall success.Work successfully alongside internal creative and operation teams to provide first-class service and implementation of innovative digital marketing strategies.Manage campaign launches working alongside cross-functional teams, to ensure strategic, effective, and efficient execution to accelerate go-live timelines.On-going support & optimisation of existing clients and campaigns.Demonstrate expertise in all Client Services tools and processes.Perform Quality Assurance on campaign set ups and launches.Own alignment of campaigns with clients marketing calendar, this includes creative updates, client approvals and promotion set up.Monitor campaign activity to identify potential opportunities/risks and optimise as needed.Spotting trends and opportunities for client success by digging into performance numbers in line with industry trends.We are looking for people who:Like to be organized - Time management and follow-through skills are key!Detail-oriented, able to multi-task and prioritise in a fast-paced environment driven by measurable results.Are passionate about problem-solving.Possess strong communication skills, verbal and written.Love working in an energetic and engaging team environment.
Updated: 05 May 2024


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