Jobs, fresher vacancy - Senior Services Solution Sales Account Executive • Surrey

Company: ServiceNow

Surrey

Job DescriptionWhat you get to do in this role:Act as the primary point of contact for the customer with regards to ServiceNow’s Expert and Success Services portfolioLead engagement negotiation, ensuring legal and operational stakeholder evaluations are performed resulting in acceptable organizational risk taken by ServiceNowWork with the license and solution sales teams to ensure that Expert and Success services are appropriately positioned on all designated accounts. This may be through ServiceNow staff or through partners or a combination of bothEnsure that plans are developed such that the full array of licensed product may be deployed not just that which might be needed for a first projectAfter the initial license sale look for other business opportunities within designated accounts which may allow further ServiceNow products to be licensed and keep the sales organization appraised of any such opportunitiesDrive the client to provide references Exceed services sales quotasEnsure successful transition to the Delivery organization through comprehensive briefings and handoverIdentify business development plans for accounts with low customer satisfaction, low adoption/usage and upgrade requirementsEnsure that each Expert and or Success services proposal is contracted such that the chances of successful delivery; on time, on budget and delivering the agreed functionality are maximizedEnsure that each services proposal is drafted to maximize the chances of the client providing high marks for project satisfaction.Drive service referencesEnsure that each services contract enables revenue to be recognized in a timely and consistent fashion with minimal risk of detrimental revenue adjustment