Jobs in London - Housing Officer • West London

Company: Service Care Solutions Ltd

West London

Housing Officer Hounslow, London Temporary Full TimeWe are seeking an experienced and enthusiastic Housing Officer to join a team based in Hounslow on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life.Housing Officer Hounslow, London Temporary Full TimeWe are seeking an experienced and enthusiastic Housing Officer to join a team based in Hounslow on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Please note this role requires a full enhanced DBS. RequirementsPrevious experience working in a similar role, as a Housing Officer is essentialKnowledge of housing legislation, policies, and procedureExperience of dealing with a complex casework both in person and in writingExperience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance proceduresExcellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible mannerGood organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlinesExperience providing an effective service to members of the publicFull Enhanced DBS certificate is required for this roleRole ExpectationsProvide a high quality housing management service which deals with tenancy and leasehold management services within the local social housing stockProvide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independenceProfile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase likelihood of sustaining their homeMaintain effective planned schedule of visits and inspections, and identify requirements across the local areaDevelop relationships with key internal and external partners, in order to provide solutions such as access to properties, tenancy fraud, fire risks, and safeguardingManage nuisance and anti-social behaviour case workMaintain Records: Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk