Jobs, fresher vacancy - Account Manager • UK

Company: Marlowe Software, Risk and Compliance

UK

Account Manager Barbour EHSLocation: Remote with occasional travel to London or Newcastle for training & meetingsSalary: Up to £30,000 + CommissionJob Type: Full TimeJob DescriptionAbout Us Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance. Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment.About the role Join our dynamic Customer Care team! We're seeking an accomplished Account Manager at Barbour EHS to champion our customers and maximize their service experience.Key Duties: Manage a wide variety of accounts and be their first point of contactAchieve your targeted renewal rateSupport your customers by providing training on how to use the service, supporting them with tasks, troubleshooting any issues and answering their queriesKeep in regular contact with your customers to help you monitor changes in their business or usage so you can respond accordingly and support them bestOffer and sell additional modules - whether to the current subscriber, or to other sites or divisions within their business What you will need: Essential You will be an experienced account manager with a proven sales track record and a strong understanding of the sales processExperienced in managing accounts remotely by Teams calls, including training and sellingExceptional questioning technique to ensure you understand your client’s needs so you can best advise and support on our productsWorking on your own initiativeSelf-motivated and drivenA good team player working within an established and successful teamExcellent organisational skills, good IT skills and a good understanding of using Microsoft OfficeExperience using a CRM systemAble to work under pressure and meet deadlines Desired A good understanding of solution selling and/or a background in information salesPrevious experience using Salesforce Why join us?People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way.Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.Benefits: 25 days annual leave plus bank holidaysContributory pension schemeVoluntary private medicalSimply health care planGym and retail discountsCycle to work schemeQuarterly charity daysReligious holiday swapCar maintenance schemeEmployee assistance programmeLife learning – online learning materialsSupport with professional membership costs