Jobs in London - Quality Assurance Service Manager • London

Company: Service Care Solutions Ltd

London

Quality Assurance Service ManagerAbout the RoleLondon Borough of Haringey are seeking a Quality Assurance Service Manager to oversee all CQC quality assurance work through a dedicated team and working with colleagues across council directorates. The role will be responsible for ensuring that all the CQC quality statements are met and where they are not met, plans are in place and identified practitioners allocated to undertake the identified actions.Quality Assurance Service ManagerAbout the RoleLondon Borough of Haringey are seeking a Quality Assurance Service Manager to oversee all CQC quality assurance work through a dedicated team and working with colleagues across council directorates. The role will be responsible for ensuring that all the CQC quality statements are met and where they are not met, plans are in place and identified practitioners allocated to undertake the identified actions.Main ResponsibilitiesImplement strengths-based, person centred outcome focused support that maximises independence and improves quality of lifeEnsure legal literacy and compliance through teams and practice of the key legislative frameworks within adult social carePrepare and implement the workforce learning and development aspect of the workforce plan for Adult Social Care staff that promotes a culture of continual learning and improvementAssure safeguarding practice and service delivery, including quality assurance of social work practice and support development of robust models of auditing and quality assurance of professional practiceLead on systems improvement that provides transformational change to residents in how services are delivered through co-productionEnsure the best quality social care is delivered to vulnerable residents and provide a crucial element of future CQC inspectionsProvide high quality advice, support and assistance to Managers and Practitioners, the members on relevant Adult Social care strategies, policies, and projectsAdvise on evidence-based social work practices and ensure social workers and their managers are able to use research in their practiceEnsure all service areas are inspection ready and services are assessed, improved and ready for future inspectionsHave line management responsibilities for staff within the service ensuring the management duties and functions are carried out to the corporate expected standardsProvide draft responses to any members enquiries, complaints, and Ombudsman investigations and contribute to the strategic development of relevant policies, processes and guidanceRequirementsProven experience as a Quality Assurance Service Manager or similar roleQualified Social Worker including SWE registrationStrong knowledge of CQC quality assurance work and legislative frameworks within adult social careExperience in workforce learning and developmentExperience in quality assurance of social work practice and safeguarding practice and service deliveryAbility to lead on systems improvement that provides transformational change to residents in how services are delivered through co-productionExcellent communication and interpersonal skills If you have the required skills and experience for this role, please apply with your updated CV via email to Ashley.Brown@servicecare.org.uk or call 01772 208 964.