Jobs, fresher vacancy - In House Coffee Machine Engineer • UK

Company: Pact Coffee

UK

About the role:We are looking for a dynamic, driven and experienced In House coffee machine Engineer to join the team to support on a wide variety of coffee machines, predominantly in the traditional espresso machine space. Both office and field based, this role will form the main point of contact for all machine queries to cover both proactive servicing and reactive callouts. Responsibilities:As In House Engineer, your main responsibilities will include:Reactive callouts: On hand in the London/SE area to handle reactive callouts on a weekly basis. Estimate 8 x reactive calls/weekVideo calls: Quicker fixes on machines via video calls in the first instance. Estimate 5 x video calls/week.Machine inbox: Be the first point of contact for all machine issues across team B2B both traditional espresso machines and bean to cup machine issues. Saturday cover: Structuring the working week to ensure Saturday service for callouts.About Pact:At Pact Coffee, we’re on a mission to change coffee for the better - better for farmers, the planet, and coffee lovers everywhere. We work directly with the world’s finest farmers, paying fair prices for outstanding speciality-grade coffee, and delivering it to homes, offices, and hospitality venues across the UK. As a proud B Corp with a carbon-neutral roastery and fully recyclable packaging, we’re committed to making coffee better at every stage.RequirementsYou’ll be an ideal fit if you: Have minimum 1 years of machine engineering experience. Knowledge of hydraulic systems and plumbing Thrive in a fast paced, dynamic environment. Can communicate effectively, and have a ‘make it happen’ attitude. Are passionate about delivering the perfect end cup through our machine universe. Can collaborate seamlessly with stakeholders at all levels, both internally and externally. BenefitsOur Head office is in Bermondsey, but we offer a hybrid, flexible working environment. We have an energetic, collaborative approach to work, supportive leadership team and our perks are great. Here are some of the perks we offer: Salary bracket: up to £35k depending on experience 23 days holiday, increasing annually up to 27 days (our office is also closed between Christmas and New Year) Hybrid working model with time spent in the field, in the office and at home Comprehensive training in sales, coffee and more Flexitime (with core hours of 10-4) Monthly coffee allowance An accessible and open workspace Plus, many more benefits A bit more about us:The impact we make: https://www.pactcoffee.com/our-impactOur range: https://www.pactcoffee.comBrand video: https://www.youtube.com/watch?v=kyHz-y9TsL0 Pact is an equal opportunity employer and welcomes everyone to our team. We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know by email to careers@pactcoffee.com.In your application, please feel free to note which pronouns you use (she/her/hers, he/him/his, they/them/theirs, etc).