Jobs in London - Reception Manager - Mercure London Bridge • UK

Company: MERCURE

UK

Job DescriptionLocated in the Heart of London, Mercure London Bridge hotel, it's looking for you to bring your sparking personality and social skills in the position of Reception Manager.Are you an ambitious Front Office team leader or Reception Manager at smaller sized Hotel and are you looking to work in a fun, stimulating and engaging environment?Well, then drop your key cards because we would like to hear from you!As part of our team you can have:Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)Discounted hotel rates all over the world in Accor HotelsContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personalityAs our next Reception Manager you..Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.Will have autonomy over the day to day management of the Front office department in terms of rota’s, team recruitment and purchases whilst, together with the Front Office Manager , you will address guest complaints and provide solutions;Making the link with the different departments of the hotel to ensure a wonderful guest experience.With an open attitude, you will motivate and inspire the front office team to provide high quality services for your guests. All this comes quite naturally as you are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.We would love you to be pro-active, curious, creative and have a great sense of humor.You enjoy learning yourself whilst developing and teaching the members of your team.As a member of the hotel’s management team, you will participate to management meetings and carry out Duty Management shifts accordingly.A little more information:We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.We offer a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations.To ensure you can best welcome and care for our guests you will need to be fluent in EnglishUnderstanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. If you feel you are the right candidate for the role as our Reception Manager, please click ‘apply’ now! We’d love to hear from you!One more thing…By working at the Mercure London Bridge you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitalityOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.