Jobs, fresher vacancy - Hospitality Manager • UK

Company: BaxterStorey UK

UK

Job DescriptionLeading from the front, you'll manage a dedicated hospitality team, overseeing operations across 30 high-profile meeting rooms and elegant event spacesFrom intimate client meetings to gatherings of up to 200 guests, you’ll coordinate every detail to ensure perfectionLead and manage the hospitality team, including hiring, training, and performance evaluations.Work closely with the Head Chef, and attend weekly meetings with the Events Team to ensure flawless service delivery and smooth operationsTake charge of administrative responsibilities, including managing large volumes of email correspondence and creating event quotesMaintain impeccable hygiene, safety, and service standards at all timesFoster a positive and productive work environment, promoting teamwork and professional development.Support with Implementing strategies to enhance guest satisfaction and loyalty.Address and resolve guest complaints and feedback promptly and professionally.Monitor and analyse guest feedback to identify areas for improvement.Oversee daily operations of all hospitality services, including front desk, food and beverage, and event planning.