Job Title
Senior Practice Assistant
Job Location
London
Job Category
Business Services
Practice Group
N/A
Support Department
Administration
Description
Role purpose
To demonstrate secretarial and administrative competencies to the
highest level. You will provide first class administrative support and
secretarial service to a number of fee-earners (Partners/Senior
Associates) as assigned.
Main responsibilities
Client intake (e.g. AML, engagement letters) and expert Billing
support at all levels (e.g. WIP review, sending final invoices,
collections management, accruals etc)
Support client activities and requirements in a proactive manner
(first contact, resolve basic queries)
Navigate Service Now for various tasks including document services
(typing, formatting), resolution of IT related issues, access to
basic financial reporting metrics (SAP)
Strategic Liaison with E2E services ensuring full utilization and
coordination of services at all times, reviewing materials as needed
before sharing with attorneys
Document preparation for urgent jobs which are not suitable to be
sent to Document Services
Proactive complex diary management, call handling and meeting
organization for external meetings (utilises GAS for internal
meetings). Acts as a gatekeeper.
Manage in-box and assist with email filing into iManage. As well
as supporting on hard copy filing
Provides administrative support at meetings, capturing outputs and
following up as needed. May be assigned specific tasks/objectives
for action as outputs of meeting
Proactively manages and coordinates all aspects of tasks assigned
(e.g. meetings, events, travel, etc.)
Collates and provides feedback with solution orientated mind-set
Support junior secretarial staff, mentoring/budding
Undertakes support of local practice group tasks and requirements
Travel requirements: None
About the team
Function
Our Operations function supports and manages the day-to-day
operations of the Firm, providing expert and in-market support
regarding office management, office services and facilities, real
estate management, risk management, and secretarial and administrative services.
You will report to: Secretarial Services Leader
Your direct reports, if any: None
Key relationships: Fee earners and business
professionals within assigned practice area, finance, AML/NBI, DCS,
GAS, Secretarial Services Function
About the candidate
Technical skills, qualifications and experience
Extensive experience working in a legal sector or other
professional services environment
Has advanced and specialized expertise, typically developed
through a combination of job-related training and considerable work
experience within a number of different practice and functional areas
'Can-do' attitude, demonstrates proactivity and takes the initiative
Consistently demonstrates secretarial competencies to the highest
level in all areas
Ability to manage complex diary and calendar management activities
Strong document management skills
Exhibits passion in collaborating with internal clients and stakeholders
Strong technical skills, including proficient in all software
packages (Word, Excel, Outlook, PowerPoint, Access, Teams)
Excellent communications skills, both written and verbal
High level organizational skills
Understanding of the importance of Client Service
Identifies and proactively develops knowledge and skill gaps
Ability to handle complex activities and are solution orientated
Leads by example (role model)
Exercises independent judgement - Ability to escalate issues effectively
Personal qualities
These personal qualities represent the shared characteristics of high
performers across Baker McKenzie, regardless of job level and location.
Know-how
Demonstrates the ability to identify the real issue, and to
anticipate requirements and potential consequences; distills a range
of possibilities by thinking in a considered, prudent manner
Has the capacity to take on new ideas and develop knowledge and
think holistically about business and address media, analyst,
employee, and client audiences
Able to move through a variety of tasks requiring different
approaches, knowledge, and expertise, with the agility of mind and
capacity for analysis and synthesis
Dedication
Driven by a strong personal sense of integrity and upholds
exemplary quality standards
Prepares thoroughly, takes responsibility, uses initiative, and is
self-reliant to ensure work progresses to the fullest extent possible
Hardworking and diligent with a keen understanding of client demands
Demonstrates composure when dealing with difficult situations
Personal Impact
Uses complex, coordinated influencing/negotiation strategies,
adapted to people, organizations, and/or the situation, e.g. networks
Leverages direct reports to facilitate increased collaboration
across the organization
Builds partnerships based on a common agreement that acknowledges
individual differences but creates a new commonality beyond root
belief large-scale
Creates a positive impression at all times; develops relationships
through collaboration and reciprocity
Negotiates to achieve mutually satisfactory outcomes; shows good
judgment on when to stand strong and when to compromise
Invests in, nurtures, and builds a network of productive relationships
Humanity
Respectful to others, regardless of their position, and earns the
respect of others by being transparent
Has care and concern for others and a genuine interest in others
as people
Treats delicate or confidential issues with discretion
Why Join Us?
Baker McKenzie is a truly global law firm. Founded in 1949, we advise
many of the world's most dynamic and successful business organisations
through our 13,200 people in 74 offices in 45 countries. Yet big does
not mean impersonal. We work hard to ensure that everyone knows their
role and has the support they need to perform it to the highest
standard. Our culture encourages this - how we work, think and behave
in a collaborative and fulfilling way.
In London you will be part of a 1,000 person office, which is also
our largest office globally. Originally opened in 1961, Baker McKenzie
London is well established in the UK as a leading international law
firm and is regularly involved in some of the country's most
high-profile legal matters. We can offer you the work, pride and
experience of being part of a leading law firm but in a local office
environment that is hardworking, friendly and supportive.
The strength of the firm and our culture is evidenced by a number of
recent awards, including:
Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law
Firm Brand Index, 2010- 2022 - ranked 1st
The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd
Thomson Reuters ranked the Firm No. 1 for cross-border deals for
the last 12 years. More than 70% of our deals are cross-border.
For the 14th consecutive year, the Firm was ranked first for deals
with emerging market involvement, by both number of announced and
completed deals.
Law360 ranked the Firm as one of the 400 Largest US Law Firms in
in its annual survey in 2020.
Identified as one of the Hall of Fame for best law firms for women
by Working Mother magazine, 2011-2021.
Received a a Gold Award in Stonewall's Global Workplace Equality
Index of Top Global Employers for LGBTQ+ Inclusion.
Ranked as one of the Top 20 Employers in the 2023 Social Mobility
Employer Index.
Received Double Certification for earning top marks in the 2022
Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation.
Winner of the Europe Mentorship Programme - International Firm
award in the Euromoney Women in Business Law Europe Awards 2021
Winner of the Gender Diversity International Firm, Talent
Management International Firm, and Work-Life Balance International
Firm awards in the Euromoney Women in Business Law Asia Awards 2021
Have a look at our
YouTube
channel to find out more about us!
To Apply
At Baker McKenzie we welcome direct applications.
Please click on the Apply icon to start the online application
process for this role. We will then be in touch with you once we have
reviewed your application.
For more information about this position or to discuss any
adjustments you may require during the process please contact in
confidence, Charlotte Reynolds, Recruitment Manager, on charlotte.reynolds@bakermckenzie.com
Please review our Applicant Privacy Notice
here
NO AGENCIES PLEASE
Please note Baker McKenzie does not accept unsolicited CVs. Please click
here
for details of our Agency Policy and commitment to sourcing directly.
Commitment to Inclusion, Diversity & Equity
As the first truly global law firm, diversity and inclusion are
foundational to our culture and strategic vision. We are a Firm of
individuals from across the globe with different backgrounds, ideas,
and points of view who collegially work together to solve complex
problems and design practical solutions for our clients. Our multiple
perspectives come from many sources, including the diverse ethnicity,
culture, gender, nationality, age, sex, sexual orientation, gender
identity and expression, disability, parental status, education,
social background and life experience of our people.
Our global strategy is focused on our people, our culture, our
clients and the communities where we operate. In 2019 we enacted
ambitious new targets related to gender, racial and ethnic diversity
at the Firm. These targets are viewed as a floor, not a ceiling, to
advancing underrepresented groups, and they are backed by a variety of
strategic initiatives aimed at achieving our goals. Our strategic
vision is supported in London by six active employee led networks
which champion diversity, lead on a number of internal campaigns and
deliver a range of activity to celebrate differences in identity,
inclusion, and key dates throughout the year including: LGBT+ History
Month, International Women's Day, International Trans Day of
Visibility, Mental Health Awareness Week, Pride, Black History Month,
Social Mobility Week, International Day of Disabled Persons and many more!
Baker McKenzie London has been accredited by Disability Confident,
joining over 18,000 organisations that have signed up to help change
behaviours and cultures in businesses, networks and communities and
reap the benefits of inclusive recruitment practices.
Updated: 15 June 2025
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