Jobs in London - Front Office Manager - Mercure London Bridge • UK

Company: MERCURE

UK

Job DescriptionMercure London Bridge with its 144 Bedrooms, 3 Fully Equipped Meeting Rooms , Hotel Bar , abeautiful Restaurant and Fitness area is looking for its new Front Office Manager !Are you an ambitious Assistant Front Office Manager and are you looking to work in a fun, stimulating and engaging environment?Well, then drop your key cards because we would like to hear from you!As part of our team you can have:Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)Discounted hotel rates all over the world in Accor HotelsContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 130 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personalityA job, a career or a calling - whatever brings you here, we have something for you!As our next Front Office Manager, you…Are the ‘face of Mercure London Bridge’, and will have autonomy over the day to day management of the Front office and Reservations departments in terms of rota’s, team recruitment and purchases whilst, together with the Operations Manager , you will address guest complaints and provide solutions; Making the link with the different departments of the hotel to ensure a wonderful guest experience.With an open attitude, you will motivate and inspire the front office team to provide high quality services for your guests.We would love you to be pro-active, curious, creative and have a great sense of humor. As a member of the hotel’s management team, you will participate to management meetings.You enjoy learning yourself whilst developing and teaching the members of your team.Accor values equal opportunity, we are a naturally diverse workforce and sustaining a powerful people’s culture. Our superpower? We put people at the heart of everything we do.We offer working in a fantastic, very busy and successful hotel, a great wage package including yearly bonus objectives and enhanced annual leave after one years’ serviceWorking for Mercure and Accor offers additional benefits such as free weekend stays, special discounts within Accor and optional private pension and health insurance.If the above sets your daily reports on fire, then please get in touch !We look forward to hearing from you ! A little more information:To ensure you can best welcome and care for our guests you will need to be fluent in EnglishUnderstanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.Ready to discover more? Get in touch with us. We would love to hear from you.One more thing…By working at the Mercure London Bridge hotel you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heartists.enaOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.