Jobs, fresher vacancy - Store Operations Manager • UK

Company: Molly Tea

UK

As the Store Operations Manager, you will oversee daily operations of Molly Tea’s flagship UK stores and support franchisees as the brand grows. You’ll lead recruitment, training, and operations management to ensure excellent customer experience.Key Responsibilities:Oversee day-to-day operations of company-owned and/or franchise storesRecruit and train store teams, set service and quality standardsDevelop and enforce SOPs and ensure operational consistency across locationsManage budgets, inventory, cost controls, and KPI reportingCollaborate with marketing and HQ teams on campaigns and new launchesSupport franchise partners in operational guidance and troubleshootingRequirements:Minimum 3 years’ experience in store operations (preferably in F&B or hospitality)Leadership and team management experience essentialStartup mindset: ability to build structure and scale from scratchFluent in English; Mandarin Chinese a plusPassion for tea, hospitality, and customer service excellenceRight to work in the UK Why Join Molly Tea?Join an exciting Chinese tea brand launching its UK storesStartup culture with growth opportunities and creative freedomFlexible working options (including flextime or shift-based hours)Be part of a cross-cultural team shaping a new tea lifestyle in the UK