Jobs, fresher vacancy - Director of Gaming Optimization – EMEA • UK

Company: Tangam Systems

UK

Your Future Impact – Circa 2027 Fast forward two years…We’d like to thank you for your pivotal contributions in helping our clients across Europe, the Middle East, and Africa (EMEA) master data-driven gaming floor optimization. Your unique blend of expertise in both table games and slot operations, combined with a sharp understanding of performance-focused data, helped drive significant gains in operating profit for our clients. You played a central role in launching and evolving our suite of gaming optimization solutions tailored to diverse markets across the region. The enthusiastic referrals and success stories from our clients fueled record-breaking customer satisfaction and sustained growth throughout EMEA. Key Contributions in the Role Operational Optimization Leadership - Leveraged your deep experience in table and slot operations, using Tangam’s software to drive measurable improvements in profitability and efficiency. You supported operators in optimizing game-mix, spreads, labor, slot product mix, locations, and pricing—aligned with local player behavior and regulatory frameworks. Client Education & Transformation- Equipped client teams with a strong understanding of revenue management principles. Your guidance shaped data-centric decision-making and transformed daily operational culture. Product Influence & Innovation - Built strong relationships with users and stakeholders, capturing evolving needs and feeding them into product development. Your insights significantly shaped Tangam’s product roadmap through an EMEA lens. Insight Development & Deployment - Independently crafted data-driven insights and actionable recommendations to support timely, successful rollouts of Tangam’s software across various jurisdictions. Team Mentorship & Culture - Mentored junior team members, elevating their skills in gaming operations and data optimization. Your leadership cultivated a high-performing, motivated team culture. Thought Leadership & Advocacy - Contributed to educational content and case studies showcasing best practices in yield management, and raised industry awareness of optimization through events and publications. Business Development Support - Played a key role in client growth by supporting sales efforts and promoting data-driven decision-making through presentations, demos, and strategic discussions. Brand Ambassador - Actively reinforced Tangam’s reputation as a trusted advisor in gaming optimization, enhancing our presence and credibility in the EMEA marketplace. Continuous Learning & Knowledge Sharing - Demonstrated a relentless pursuit of knowledge in operational optimization, emerging trends, and data visualization—sharing your learnings to catalyze team performance. We’re excited to see this story unfold. If you’d like it to be yours, we’d love to hear from you. About Tangam Tangam Systems is a fast-growing analytics and visualization software company, helping the world’s top casino operators turn data into profitable action. Our flagship products—Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA)—enable smarter decisions that boost revenue and enhance the guest experience. We serve clients across EMEA, North America, APAC, and beyond, including some of the most recognizable resort and casino brands globally. Our software simplifies complexity, empowering operators to make data-driven decisions with confidence. With award-winning, patented technology, Tangam is redefining how gaming floors operate—and we’re looking for top talent to join our journey. Role Requirements Extensive Gaming Operations Experience: 5+ years in senior-level roles managing table and slot operations in medium/large casinos across the EMEA region. Strong grasp of KPIs, SOPs, and optimization techniques, including: win/drop/hold/open hours, coin-in/theo/handle pulls/RTP, pricing, labor, game mix, and regional market nuances. Exceptional Communication & Presentation Skills: Proven ability to prepare and deliver high-impact presentations and reports to senior leadership across diverse cultures. Data-Driven Mindset: Comfortable with Excel, Microsoft Office, and business intelligence tools (e.g., Tableau, SAS, Cognos). Skilled at interpreting data to inform strategy. Educational Background: A degree in Business, Hospitality, Finance, or a related discipline is a strong asset. Travel: Willing to travel ~25% across EMEA to support client engagements. Licensing Eligibility: Must have no criminal record and be eligible for gaming licenses in relevant jurisdictions. We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at hr@tangamgaming.com.