Jobs, fresher vacancy - Council Tax Advisor • UK

Company: Novax Recruitment Ltd

UK

Job Title: Temp Council Tax Adviser (PO1) Location: Alexandra House, London Borough of Haringey Rate: £23 per hour Hours: 36 hours per week Contract: 07/07/2025 - 15/12/2025 IR35 Status: Inside IR35 Application Deadline: Tuesday 17th June 2025 at 3:00 PM On-site Requirement: One day per month About the Role: Haringey Council is seeking an experienced Council Tax Adviser to join their Revenue & Benefits team on a temporary basis. This role focuses on the recovery of unpaid Council Tax using a variety of enforcement methods. You'll work closely with internal departments and external partners to manage recovery cases, resolve liability disputes, and support vulnerable residents. This is a great opportunity to bring your specialist recovery knowledge to a dedicated local authority team. Key Responsibilities: Recover unpaid Council Tax via Enforcement Agents, Attachments, Charging Orders, and Insolvency Investigate liability disputes and resolve issues relating to recovery action Respond to correspondence, including complaints and member enquiries, within set deadlines Handle incoming contacts via phone, email, and post Negotiate and agree sustainable payment arrangements with customers Identify and support vulnerable or struggling customers Liaise effectively with internal and external stakeholders Essential Requirements: Minimum of 3 years' experience in a Revenues environment (preferably recovery) Proficient in NEC and I@W processing systems Strong written and verbal communication skills Excellent attention to detail and ability to manage a busy workload Experience responding to councillor/member enquiries and formal complaints A customer-focused approach with a strong understanding of council procedures