Jobs, fresher vacancy - Meeting & Events Executive • UK

Company: PULLMAN

UK

Job DescriptionWe are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Executive who wants to join our FANTASTIC TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, including the Shaw TheatreYou will assist the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customersIn this role, you will assist in planning and executing meetings, events and conferences for up to 446 guests, from start to finishYou will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the eventThis role requires proven record of accomplishment in event managementResponsibilities:Respond to enquiries from agents/clients within time limit and in a professional mannerPractice efficient and effective yield management in line with guidelinesPromote special offers where appropriate and maximize each and every sales opportunityPrepare contracts and ensure maximum conversion of all business taken in the diaryEnsure all business is chased and departmental guidelines are followedTo conduct show-rounds for existing bookings and for new clientsEnsure client receives a detailed event order in advance of their eventGreet client on arrival to the hotel at the start of their function and maintain a presence throughout the eventResolve any client disputes and complaints in a professional manner and within guidelines issuedEnsure accounting procedures are adhered to at all times – obtain prepayments, reconcile and check final invoices and send to the client within 48hours of departure. Any account queries are to be dealt with within 48 hoursMaintain strong market awareness through competitor site inspectionsAchieving individual weekly targets