Jobs, fresher vacancy - RETAIL SALES ASSISTANT 16h - Petit Bateau LONDON - Hampstead ! • UK

Company: Petit Bateau

UK

Job DescriptionJoining Petit Bateau means being able to take advantage of a development path that allows you to have a clear career path through an HR policy focused on the employee experience (training, cross-functional missions, mobility). As a Sales Assistant (M/F/X) you will be a key player in the customer experience! You'll be responsible for sales from A to Z (from reception to collection/leave-taking), working as part of a team to ensure the economic performance of the store and carrying out all the allocated non-sales tasks needed to keep the store running smoothly. Your main activities will be as follows : Advising customers to meet 100% of their expectationsEmbodying and communicating the brand's history, values and commitmentsMake personalised suggestions for products and services with the right technical arguments according to the needs identifiedRecruit and retain Petit Bateau customers through the CRM programme and customer satisfaction.Generate turnover to develop the profitability of the sales outletSupport the sale from A to Z and transform itKnow the procedures for checkouts, refunds, returns, etc.Analysing results, implementing individual actions and proposing collective actions to improve KPIs and customer satisfactionContribute to the achievement of objectives and the development of physical and omnichannel sales at the point of saleCarry out non-sales tasks to ensure a premium in-store experienceParticipate in visual merchandising in compliance with PB standards (labelling, merchandising, POP, folding, cleanliness)Respecting and applying stock management procedures (receiving, sending parcels, restocking, putting away stock, inventory)