Role: Contract Processing Agent Location: Shoreham-by-Sea, BN43 (Hybrid - 4 days office / 1 day WFH after probation) Hours: Full Time Pay: £25,000 per annum + performance-based bonus
An exciting opportunity has arisen for a Contract Processing Agent to join our client's customer operations team. This role plays a vital part in ensuring customer off-boarding processes are completed accurately, efficiently, and with a high level of professionalism.
Benefits:
Hybrid working after probation
Birthday leave & paid volunteering day
Holiday trading and increased allowance with service
Subsidised gym membership & Cycle to Work scheme
Retail discounts, rewards, and recognition schemes
Regular social events
Free eyecare, financial advice & mental health support
Interest-free travel loan & save-as-you-earn scheme (post-probation)
Refer-a-friend rewards
The Requirements:
Strong written and verbal communication skills
Previous experience in a fast-paced administrative or processing role
Excellent attention to detail with a methodical approach
Ability to multitask and manage several process steps at once
Strong organisational and time management skills
Comfortable working independently and as part of a team
Problem-solving skills and willingness to suggest improvements
Competent in Microsoft Office, particularly Excel, Outlook, and Word
The Role:
Manage the end-to-end processing of customer contracts
Ensure off-boarding procedures are completed to a high standard
Liaise with internal teams to coordinate smooth workflows
Maintain accurate and organised records throughout the process
Resolve any issues promptly and escalate where necessary
Monitor progress against timelines and targets
Suggest process improvements to enhance efficiency
Contribute to a collaborative and supportive team culture
If you're highly organised, detail-focused, and thrive in a structured process-driven role, apply today or contact Jamie Watson at Clearline Recruitment on 01273 063769.
Updated: 29 August 2025
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