Jobs in London - Account Director - London Tech Week • UK

Company: Informa Festivals

UK

Job DescriptionThis role is based in our Strand and Howick Place Office London Tech Week is the UK’s most influential, and fastest growing, tech event. Our purpose is to showcase and amplify the power of tech to enrich every aspect of our lives. Our content features big-hitting speakers – from the UK Prime Minister to the CEOs of tech giants to visionary innovators. Our expo floor brings tech to life and enables attendees to make connections which deliver lasting value.The event has grown rapidly in recent years and we have a clear roadmap to continue this into 2025 and beyond. We are looking for an Account Manager who can support this by creating world-class content and recruiting superstar speakers in a fast-moving and exciting sector.The company is committed to making a positive impact on the world through technology. Its events and digital media provide a platform for startups, scaleups and corporates to showcase their innovative solutions to the world's most pressing challenges.The portfolio includes brands such as the flagship event London Tech Week, EQL:HER, Elevating Founders, Climate Leaders Forum, AI Leaders Forum and Tech Impact Awards. These brands bring together startups, scaleups, corporates, investors, policymakers, and thought leaders from all over the world to connect, learn, and collaborate.https://www.londonandpartners.comhttps://www.techlondonadvocates.org.ukhttps://ff.co.uk We currently have a rare opportunity for an exceptional Account Director to join our sales team across London Tech Week.This fast-paced role will require ambition, initiative, a strong commercial background, the ability to build relationships with senior industry and clients, the ability to effectively manage multiple competing priorities and excellent internal and external stakeholder management.If you are passionate about building a better, more inclusive, digital world, are excited about setting the agenda of the biggest and most influential tech event in Europe and are keen to hit the ground running, we want to hear from you!This role is responsible for driving increased revenue from a pool of identified key accounts through a mix of new business, growing and maintaining accounts.Areas of Responsibility and AccountabilityFull customer account management, including negotiating contracts and agreements to maximize profit (not limited to)Operate as the lead point of contact for any and all matters specific to your accountsBuild and maintain strong, long lasting customer relationships.Building and executing a retention and new business development strategy to grow and expand within new and existing customers including upselling and cross-sellingAchieving revenue targets, proactively responding to inbound inquiries and self-generated leads based on a deep market and product understandingAccurately positioning Informa Tech’s products, solutions and services as a solution for market and business challenges that meet the customers needsReporting accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunitiesManage projects and engage in project management duties within customer relationships, working to carry out and deliver customer goals while meeting company goalsCoordinate with colleagues working on the same account to ensure consistent service • Service multiple customers concurrently, meeting and exceeding deadlinesKeep customer information/records up to date such as interactions, transactions, account plans and record on the Informa CRM system.Build a social media presence through social sellingLiaise with colleagues to keep your knowledge of new and existing products, services and solutions up to dateShare news and insight with all internal colleaguesProactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Informa Tech Sales Excellence CompetenciesKeep up to date with current market conditions and competitors' productsAttend key Informa and industry relevant competitor eventsWork on projects across the business as and when required