Jobs in London - Property Administration Assistant • South East London

Company: Dove & Hawk

South East London

Property Administration Assistant - Bromley - £27,500 per annumMy client, an award-winning Block Management firm based in Bromley, are currently seeking an enthusiastic Property Administration Assistant to join their fun and family feel team.You will be supporting the block management team with general administration support for their portfolio of approximately 600 residential blocks, this will include phone handling, dealing with enquires and issues, managing inboxes, key handling and utilities. This is a great opportunity for an individual to join a vibrant firm with long term plans for growth and success. Be a part of a vibrant, supportive company that values its employees' growth and well-being. The firm invest heavily in their staff allowing an individual to thrive and fund relevant qualifications.For the last year, the company have been trialling out the four-day work week pilot (4 days working with no salary deduction, following a 6-month probationary period. They foresee this continuing however this is subject to completion.Responsibilities below but are not limited to: Provide phone cover minimum twice a week with a strong focus on service quality and minimal missed calls Maintain broad knowledge of team processes to confidently assist customers Support with general administrative tasks, such as office management including subscriptions Manage issues with regular reviews and clear, concise updates Manage keys for contractors, tenants, and leaseholders accurately and securely Support with handovers, ensuring they are completed within set time frames Oversee utility invoice processing and liaise with brokers during new site onboarding and assisting with general queries Maintain insurance records by uploading and filing documentation Skills and Experience required: Minimum of 2 years administration experience Track record of good client feedback - excellent customer service skills Excellent attendance, punctuality and reliability Able to work proactively Keeps on top of workload (emails, issues) Remains calm and level-headed in high pressure or emotive situations An excellent attention to detail Quality and quantity of work is of a consistently high standard Property experience would be ideal but not essential Associate TPI qualified or above (desirable but not essential) Package: Annual corporate pay scale review shared transparently Annual individual pay reviews done alongside performance reviews in April. 25 days holiday plus 1 day extra for every year of service (capped at 5) Parking paid for at the office Free lunch every alternate week Team nights out paid for every quarter (pasta making, escape rooms and other fun activities are planned plus dinner) Company summer and Christmas events Other events paid for throughout year for performance (there has been trips to Wimbledon, Formula 1, Music concerts and much more) Monthly bonuses paid for excellent customer service feedback Pension enrolment Attendance bonuses each Spring (up to 5% of salary) and discretionary Christmas bonuses. Free annual eye test plus contribution towards glasses Refer a friend bonus scheme Please note you also get the following benefits after the 6-month probation period 4 day working week (no salary deduction, holiday allowance reduced by 20% when 4-day week activated) 1 WFH day a week Private healthcare (including for any children under the age of 18) plus discounts to gym that come with it Flexible working options available Full financial support for TPI qualifications in future Salary: £27,500 Dependant on Experience Hours: Monday to Friday 9am to 5pm, after the 6-month probation: 4 days, 9am to 5pm, work from home 1 day per week For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment. 02080597472 Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk