Jobs, fresher vacancy - Academy Facilitator/Trainer, Enabling - People & Business Ops • UK

Company: Informa Global Support

UK

Job DescriptionThis role is based in our 5 Howick Place office.Team Description This is a critical role within our new Talent & Inclusion team founded on our intention to keep building an inclusive and diverse Informa, where we have the talent to match the complexity of the world we operate in and where we Champion the Specialist by connecting ideas, knowledge and people – from all backgrounds - to achieve their full potential whilst helping Informa thrive. Within Talent & Inclusion is our newly formed Learning & Development team supporting TheCampus@Informa – who support Global Support and Informa’s B2B Divisions by increasing colleague capability at scale and empowering our people to engage, learn and grow. As a key part of the team, you’ll be helping to shape and deliver a learning experience and offer that’s consistent, inclusive and business-led. This team is at the heart of how we grow our people and our business. Job Description Academy Facilitators are expert trainers, facilitators and skilled learning professionals responsible for delivering engaging, practical, and high-impact learning experiences across TheCampus@Informa. Each Facilitator brings deep subject matter expertise in their domain — whether Sales, Marketing, Events, People, or another Academy area — and plays a critical role in building the confidence, capability, and performance of our colleagues. Working closely with Academy Partners, Facilitators co-design and refine content to ensure learning is relevant, inclusive, and directly applicable to real-world challenges. They lead interactive live and virtual sessions using a blend of coaching, discussion, and immersive techniques — bringing concepts to life and helping colleagues apply new skills in their day-to-day roles. Academy Facilitators also support continuous improvement by providing feedback on content, capturing learner insights, and promoting a culture of learning through the use of our AI-powered ecosystem, Elysia. By embedding learning in the flow of work, they ensure colleagues develop skills in smart, sustainable, and scalable ways. Reporting into the relevant Head of Academy, Facilitators are key to ensuring that Academy learning is consistent, practical, and designed to enable performance and progression across Informa’s global business. Key Responsibilities Learning Programmes Facilitate at least 50 hours of learning monthly across live virtual, in-person, or hybrid formats. Deliver sessions tailored to regional audiences and learning styles. Create safe, engaging, interactive, and inclusive learning environments. Partner with others in the team to review content, practice delivery, and ensure alignment to learning outcomes. Prepare pre-session materials, activities, and logistics. Stay familiar with new programme launches and facilitate pilots. Learner Engagement Encourage open discussion, reflection, and practical application. Coach participants through exercises and action planning. Adapt facilitation style to suit different audiences and maturity levels. Use Elysia during sessions to demonstrate workplace AI use (e.g., time-saving prompts, scenario generation). Support learners in prompt engineering and ethical AI use. Continuous Improvement Collect and review session feedback and learner assessments. Identify improvements in content or delivery, share ideas with the broader team. Participate in post-programme debriefs to ensure transition of learning to on the job performance. Stay up to date on learning trends and digital facilitation. Attend internal upskilling sessions on learning design, AI use, and inclusive delivery. Share knowledge and coach other trainers as needed.