Jobs in London - Front of House Team Member • Central London

Company: Tikkas

Central London

Front of House Team Member – Tikkas Oxford Circus⸻About TikkasTikkas is an Indian fast fine food brand based in Central London near Oxford Circus. We’re focused on fresh, tasty, and premium quality chicken tikka, served in bowls, wraps, salads, and more.What makes us different is that we’re creating something new, exciting, and unique in the food scene — a modern Indian brand that combines bold flavours, premium quality, and a social-media-first approach. This is our first location in the heart of London, our flagship store, and an exciting opportunity to be part of the team right from the very beginning. Joining Tikkas means being part of a growing new concept where you’ll play a key role in shaping the customer experience and the brand itself.⸻Role OverviewAs a Front of House Team Member at Tikkas, you’ll be the face of the brand. You’ll welcome guests, take orders, serve food, and ensure every customer enjoys a welcoming and memorable experience. This role is suited to people who are well-presented, confident communicators with cheerful personalities who enjoy engaging with customers in a fast-paced, social-media-driven environment.⸻Key Responsibilities Welcome and serve customers with a warm, professional, and cheerful attitude. Take customer orders and handle payments at the counter. Assemble and present food orders to Tikkas’ standards. Maintain cleanliness and organisation in customer and service areas. Follow food hygiene, health & safety, and brand standards at all times. Handle customer inquiries and complaints in a professional and timely manner. Work efficiently during peak hours to ensure smooth service. Collaborate with team members to create a supportive and fun working environment. Feature confidently in photos and short videos for Tikkas’ social media. ⸻Company CultureJoin a premium Indian food brand in the heart of Central London. Tikkas is a social-media-first restaurant, creating exciting and engaging content daily. If you enjoy being in front of the camera, learning new things, and working in a vibrant, customer-focused environment, you’ll fit right in. We are a fun, supportive, and inclusive team where everyone has the chance to grow.RequirementsWhat We're Looking For Excellent presentation skills and a professional appearance – you’ll be the face of Tikkas. Strong English communication skills – clear, confident, and engaging. Friendly, approachable, and cheerful personality with the ability to interact positively with customers. Customer service skills – proactive in ensuring every guest feels valued. Ability to work in a fast-paced environment and stay calm under pressure. Team player – reliable, punctual, and supportive of colleagues. Flexible availability, including evenings, weekends, and busy holiday periods. Comfortable and confident being camera-friendly for social media content. Previous hospitality or customer service experience is helpful but not required (full training and development provided). BenefitsPay & Benefits Competitive pay up to £13.50 per hour, with opportunities for promotion and higher pay. Paid breaks during your shift. Staff meals provided when you’re working. 50% staff discount when you’re not working. ⁠Career growth opportunities to leadership positions as Tikkas expands. ⁠Flexible shifts, with both full-time and part-time opportunities available. ⸻Location & Hours Based at: Tikkas, 1 Great Titchfield Street, Oxford Circus, Central London Shifts between 11:00 a.m. and 9:00 p.m. Flexible schedules available (both full-time and part-time roles). ⸻Contract TypePermanent positions available (full-time and part-time).⸻Uniform & Training Branded uniform provided. Full training and ongoing development to support your growth.