Jobs in London - Showroom Host • South West London

Company: ErecruitSmart

South West London

Porsche Retail Group (PRG) have an excellent opportunity for a Showroom Host / Centre Support Assistant to work for one of the world’s most iconic brands and join Porsche Centre Mayfair.As a Showroom Host / Centre Support Assistant you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand.When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events.Responsibilities: Welcome visitors and customers promptly and professionallyGuide customers through the showroom, answering questions and providing information about vehicles, features, and promotionsDirect customers to the appropriate department or team memberManage incoming calls, forwarding them onto the right department.Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displaysOffering refreshments and ensuring the waiting areas are well stocked and cleanGathering customer feedback and insights to improve the showroom experience and reporting any concernsSupport administrative tasks as requiredPreferred Skills/ExperienceBackground in hospitality, retail, reception or similar customer facing roleA friendly and approachable demeanour, with excellent communication skillsGood organisational skills and attention to detailAbility to manage multiple tasks in a fast-paced environmentTeam orientated mindsetBasic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving LicenceExperience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunitiesPRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company cultureIn return, we offer: Part time or Full-time hours on a rotating shift pattern, 8am to 6pm daily:£31,500 pro-rata plus 10% monthly bonus33 days per year, pro rataOption of a VW Group Vehicle at preferential leasing ratesDedicated mental health championsPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing CentrePorsche Mayfair is the only Porsche Studio Concept Centre in the UK. Nestled in a prime location right across from the stunning Green Park and surrounded by a variety of luxury retail brands and restaurants. We offer our amazing staff subsidised parking just a short walk away or Green Park tube is within a 2-minute walk.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.ApplyingPlease note that eRecruitSmart is advertising the role of Showroom Host / Centre Support Assistant on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!