Jobs, fresher vacancy - Guest Services Account Manager • UK

Company: Portico Corporate Reception Management

UK

Job DescriptionWe are currently recruiting for an Account Manager to oversee our guest services operations team based with our clients in the financial services industry!The Successful Account Manager will oversee our guest services teams in both the front and back of house, providing strategic assistance to our location and regional managers, and ensuring that we deliver five-star service across the contract. The successful candidate will be an experienced senior manager who has managed a team of at least 15-20 people within a corporate guest services environment. This is a highly visible role where the manager will need to be present to all clients with weekly site visits to our hub locations and monthly to the regional locations.They will have an inspirational and motivational character and relish the opportunity to help and develop our people. Alongside their HR and management experience, the successful candidate will need to demonstrate excellent time management skills to find the perfect balance between their management and operational duties.Innovative ideas will come naturally to the successful candidate, who will thrive on reviewing, creating and implementing processes to improve the effectiveness of the service that our teams provide, and ultimately ensuring that our account remains a trailblazer in the guest services industry! Excellent relationship building and communication skills will also be essential, as they will need to be comfortable in creating and maintaining excellent relationships with multiple key stakeholders, whilst taking ownership for delivering projects in a busy and everchanging environment. Please note: This role includes travel across the UK, as the Account Manager will need to be present and work closely with our team members, our clients and their teams, as well as other service providers to create and maintain excellent working relationships. Hours: 40 Hours per week, as required. Salary: Competitive Salary