Jobs in London - Helpdesk Administrator • London

Company: CBW Staffing Solutions

London

Helpdesk Administrator – Temp to Perm – £38,000 per annum Location: CroydonHours: Monday to Friday, 08:00 AM – 05:00 PM Are you an experienced Helpdesk Administrator ready for your next opportunity?If you’re looking to join a reputable and growing Facilities Management company in a dynamic and supportive environment — this could be the perfect role for you. We are currently recruiting for a Helpdesk Administrator to be based at a unique and high-profile site in Croydon. This is a Temp to Perm opportunity, offering a salary of £38,000 per annum. The successful candidate will have prior experience within a Facilities Management setting and will be available to start immediately. Key Responsibilities:Act as the first point of contact for client queries and engineer coordinationSchedule appointments and allocate jobs using internal scheduling systemsRaise Purchase Orders and arrange parts or services for engineersCreate, process, and manage quotes with precision and accuracyLiaise with supervisors to arrange engineer coverage and shift planningMaintain accurate records by scanning, filing, and uploading documentsManage incoming and outgoing communications via phone and emailOpen and close jobs within the internal system, ensuring up-to-date trackingSupport the engineer call-out rota and assist with ad hoc administrative duties Requirements:Previous experience in a Facilities Management helpdesk or administrative roleUnderstanding of finance processes including raising quotes and POsStrong IT skills and the ability to adapt to internal systems quicklyExcellent organizational skills with strong attention to detailConfident communicator with a proactive and solution-focused mindsetAbility to multitask and prioritise workload effectively in a busy environmentWhat’s In It For You?Competitive salary of £38,000 per annumTemp to Perm opportunity with long-term career potentialWork for a respected name in the Facilities Management industryJoin a supportive and friendly team in a key administrative roleInterested? Send your CV to Stacey at CBW Staffing Solutions today to apply or for more information. We look forward to hearing from you soon