Jobs, fresher vacancy - Junior Freelance Onsite PC Technician (m/w/d) first and second level support • UK

Company: EVERIENCE

UK

Job Description We are seeking a proactive and service-oriented IT Support Specialist (m/w/d) (Level 1 / Level 2) to join a small team of 4 IT professionals in our London office located next to Waterloo Station. You will support around 50–100 users on-site and provide occasional off-site support at other company locations across England.ResponsabilitiesDeliver Level 1 and Level 2 support across hardware, software, and networking.Manage incidents and service requests using ServiceNow or similar ticketing platforms.Set up, configure, and troubleshoot Windows devices, Microsoft 365, and standard office IT.Provide excellent in-person and remote user support.Escalate complex issues to senior engineers or vendors as needed.Maintain clear documentation of incidents, solutions, and system changes.Collaborate closely with a team of 4 IT staff to ensure high-quality service delivery.Travel occasionally to other sites in England to support regional offices or projects (travel costs covered).