Jobs, fresher vacancy - Restaurant Host / Hostess / Admin • UK

Company: 74 Charlotte street

UK

Job DescriptionResponsibilities:Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner.To have a full understanding of ResDiary / Sevenrooms systems would be beneficialTo display a pro-active and innovative approach to skills development and standards enhancement with your team.Ensure communication procedures are effective and efficient on a day-to-day basis, so that service standards are not compromised.Actively develop positive and effective communication between BOH and FOH teams.Ensure that you and all team members have a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.To be able to act with initiative, planning for the future and possible consequences. Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible.To develop interactive guest relations and to be aware of any possible future requirements. To relay such information to your manager for the enhancement of guest expectation.Deal with all internal and external calls, according to procedure. Be able to take, confirm reservations over the phone and in person. To display and fulfil positive attitude style.