Vacancy • Multi task Reception Team Member - London
New,
2025-09-15Jobs • London
£ 39077.17 per annum
Company: IBIS
Location:
UK
Job DescriptionFirst impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.Overview of duties• Welcomes guests and takes care of them from their arrival through to departure• Contributes to guests' permanent satisfaction by providing high quality services throughout their stay• Helps encourage customer loyalty by building friendly, personalized relationships• Anticipates guests' needs and takes them into consideration• Completes all tasks linked to the guest's arrival and departure in compliance with internal procedures• Handles phone calls, Handles e-mails• Passes information on as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team• You will be required to work both in reception and F&B side i.e. Breakfast & Restaurant/Bar
Updated: 16 September 2025
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