Job DescriptionAt Wavenet, we connect businesses with the technology that powers their success—from cybersecurity and connectivity to cloud, communications, and contact centre solutions.We’re looking for a proactive and strategic Account Manager to own and grow relationships with our Enterprise clients. Your mission? Drive retention, revenue growth, and profitability by becoming a trusted advisor who aligns Wavenet’s solutions with each client’s unique business goals.This is not just a sales role—it’s about becoming a true partner. You’ll challenge clients to innovate, support their ESG ambitions, and position Wavenet as an extension of their organisation.What You’ll Be DoingManaging and growing a portfolio of Enterprise accounts with a focus on long-term retention and strategic growth.Building multi-level relationships within client organisations, including C-suite and senior leadership.Promoting and selling across Wavenet’s full solution portfolio:CyberguardIntelligent ConnectivityManaged ServicesHybrid CloudUnified CommunicationsContact Centre SolutionsLeading virtual account teams to deliver client success and collaborating with Service Management to meet service expectations.Maintaining accurate forecasts, CRM records, and ensuring timely contract documentation and invoice payments.Creating and maintaining Account Development Plans, Business Plans, and Win Plans.Applying qualification models to assess and progress opportunities.
Updated: 26 October 2025
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