We are looking for a motivated and driven Strategic Account Manager to join our growing company and be a key driver in Sustainable Energy First reaching its goals. You’ll be partnering our clients, overseeing the strategic client relationship and taking ownership of the Client experience. An expert at building, developing and retaining long term key Client relationships, you’ll be expected to communicate & demonstrate Sustainable Energy First’s values as a Consultancy whilst having the gravitas to build trust professionally and credibly at the highest level, achieving a mutually beneficial outcome for both parties. You will be the main point of contact for an assigned client list, acquiring a thorough understanding of the clients’ needs and requirements and you will propose commercially beneficial solutions that meet the clients’ business objectives and changing utility and energy demands through contract renewals, up and cross selling. This is a part service delivery and part sales role. Role and ResponsibilitiesResponsible for ensuring Sustainable Energy First delivers an outstanding customer experience overallMain point of contact for an assigned client list, acquiring a thorough understanding of the Client’s needs and requirementsProposing commercially beneficial solutions that meet the client’s business objectives and changing utility and energy demands through contract renewals, up and cross selling.Ensuring the correct Sustainable Energy First products and services are delivered to customers in a timely manner and with the first-class service Sustainable Energy First is proud ofExpand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly callsServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by Clients by ensuring the correct teams manage it through to resolutionPlay an integral part in generating new sales that will turn into long-lasting relationshipsDrive product development and innovationRequirementsStrong motivation and drive to contribute to company goalsExpertise in managing strategic client relationshipsExperience in the energy industryAbility to oversee and enhance the overall client experienceProven track record in building, developing, and retaining long-term key client relationshipsStrong communication skills to clearly convey Sustainable Energy First’s values as a consultancyAbility to demonstrate professionalism and credibility in building trust with senior clientsCapability to achieve mutually beneficial outcomes for both the company and clientsStrong interpersonal skills and a collaborative mindsetResults-oriented with a focus on driving success for both clients and the companyA full, driving licence is required and national travel is part of the roleBenefits Competitive salary plus generous commission structure Starting at 25 days holiday plus bank holidaysCar allowance Hybrid working - you must be able to travel to our Fulwood office 2 days p/week Flexi working⭐ Career development opportunities Birthday Day off Benefits platform – gym membership, retail discounts and many moreInclusion and BelongingWe believe that diversity is more than a commitment, it’s at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work.We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive.Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you’re ready to take the next step, then we look forward to hearing from you!
Updated: 17 November 2025
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