Jobs in London - Local Authority Technical Officer, Council Tax, North London • UK

Company: Pertemps Professional Recruitment

UK

Local Authority Technical Officer, Council Tax, North London Pay rate to £29.92 per hour Contract role, Local Authority Revenue and Benefits We are recruiting for an experienced Local Authority Technical Officer with experience in Council Tax for a Local Authority in North London. Details To support the Service objectives of maintaining taxpayers accounts and maximising the tax yield from council tax and business rates. This is essentially concerned with identifying the liable taxpayer at the earliest opportunity, calculating the correct charges after any applying any reliefs that are due and sending accurate bills. Where bills are not paid take enforcement action. To organise, identify priorities, allocate and distribute the work of the team as directed or lead on this if the Team Manager is unavailable. Carry out and record quality control checks on work performed by the team, investigating the root causes of poor customer care or poor officer performance and helping to identify solutions. Training and maintaining the skills of the officers on the team to ‘get it right first time’ and prevent avoidable contact and to reduce duplication of effort and other inefficient practices To lead on complex projects including the testing, implementation, enhancement and control of the systems and operational processes used within the team, including ensuring the continued security and accuracy of the data held by the team. Act as a specialist adviser, personally handling complex cases and also assisting others in the service with more You will need to have experience in a similar level role in a Local Authority. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more.   Not looking right now? We also offer generous referral bonuses so please pass on to a colleague or friend who may be!  Please contact Helen on 07901286967 or email helen.omara@pprsocialcare.co.uk