Jobs, fresher vacancy - Senior Manager, Visa Direct Partnerships • UK

Company: Visa

UK

Job DescriptionThe Money Movement Solutions team (MMS) at Visa works on designing, managing, and growing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currencycloud and B2B Connect. These products and services are typically aimed at commercial entities, including banks, FinTech's, remitters, marketplaces, and other organizations. These capabilities support collections, multi-currency accounts, disbursements of P2P and B2B funds. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. What's it all about?We are seeking an experienced Senior Manager to work with our existing partners enabling Visa Direct (i.e., Acquirers, Processors, ISVs, Program Managers) to identify, define, and initiate execution of real-time payment solutions and commercial initiatives. The role will focus to: Contribute to building an account management practice Driving revenue and partnerships growth across a portfolio of MMS clients in cluster, throughout the entire customer life cycle Fully accountable for the net revenue target attainment, retention of existing clients and volumes for relevant cluster/clientsContribute to development of Strategy and Commercial plans for MMS EU What we expect of you, day to day.Execute on contracted activities with client, e.g. marketing plans, business development Optimise customer performance by working with enabling functions, incl Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product, etc. Mine for adoption opportunities within existing contractual agreements & commitments (e.g, new routes, winning additional wallet share, new use-case, etc) Set customers up positively for contract renewals and upsells Drive continuous growth of the managed clients, beyond existing contract, identifying opportunities for X-selling, Up- selling new MMS products and driving their adoption, as well identifying other business opportunities for VISA Inc. (issuing, etc) to expand the partnerships Build long-term relationships with customers, key stakeholders and partners to ensure we have the necessary understanding of the client’s business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables. This includes ongoing face to face meetings which may include international travel.Develop Account plans and monthly/quarterly reviews, provide comprehensive, insightful review of client’s program performance identifying opportunities to drive growth, lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued, management reporting Ensure healthy NPS scores Turn our customers into Advocates (pilots, case studies, webinars, podcasts, referrals) This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.