Jobs, fresher vacancy - Business Analyst • Greater Manchester

Company: Vix Technology

Greater Manchester

Making Mobility Seamless.Vix is a global leader in automatic fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years.Our core values are a statement of intent about the type of business we strive to be and describe the way we work and interact with each other, our customers and our partners:Think like a customer; Focus on what matters; Do great things together; Be smart, stay curiousFind out more about your new workplace here!We're on the hunt for a passionate Product Owner for the Rail Gates stream. This exciting role is a member of the AFC (automatic Fare Collection) Product team, who is accountable for making the value based decisions that inform what our team will deliver and in what order we will deliver it.They champion the needs of our customers and stakeholders, evangelise the qualities of our solutions and help our sales, customers and project teams understand how to benefit from them, whilst remaining focused on the commercial viability of our offeringsThis role will suit someone that loves a variety of responsibilities and working across multiple teams, in a global context.We are a diverse and dispersed organisation here at Vix and we are actively looking to grow our team with individuals from diverse backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations and experiences.We understand that many people only apply if they meet 10 out 10 requirements for a role; however, our approach is to hire for behaviours, growth and capability, not just experience and merit. So, if you think you have what it takes, but you don’t meet every single requirement, please still get in touch. We'd love to have a chat and see if you could be a great fit for our team. #connectingpeopleandplacesRequirementsWhat will you be responsible for?Support the Product Owner for Vix Rail and AFC products, particularly in the gates and station systems domain, by capturing and defining business and technical requirements.Work closely with customers, end-users, and internal stakeholders to understand and document requirements through interviews, workshops, focus groups, and site visits.Travel to customer locations to observe live operational environments, validate user needs, and capture real-world feedback to inform product improvements.Collaborate with development, testing, and design teams to ensure requirements are well understood, feasible, and traceable throughout the delivery lifecycle.Produce high-quality documentation, including business requirements, functional specifications, process maps, and acceptance criteria.Assist the Product Owner with market research, competitor analysis, and the identification of emerging trends relevant to station systems and gate technology.Support backlog refinement and sprint planning by breaking down high-level features into detailed and testable user stories with clear acceptance criteria.Contribute to usability assessments and support the UX/UI design process by gathering user feedback and testing prototypes.What does our ideal candidate look like?Passionate about improving the passenger experience through smarter and more efficient public transport solutions.Strong background in requirements gathering, stakeholder management, and process analysis, ideally within a technology or transport domain.Excellent communication skills: comfortable facilitating workshops, interviewing stakeholders, and producing concise, structured documentation.Analytical mindset: able to interpret complex systems, identify dependencies, and translate business needs into actionable requirements.Skilled collaborator: works effectively across multidisciplinary teams, building strong relationships with engineers, designers, and product managers.Experience working in Agile environments with a solid understanding of Scrum and iterative delivery processes.Familiarity with tools such as Jira, Confluence, and requirements management frameworks.Commercial awareness: understands how requirements impact cost, scope, and contractual obligations.Knowledge of public transport fare collection, ticketing, or station systems is advantageous.Willingness to travel to customer sites across the UK and internationally as required.BenefitsWhat’s in it for you?Besides the opportunity to work for a global company that is customer focused and values its people.An award winning flexible working culture truly flexible working environmentAn opportunity to contribute to something that drives real positive social impactA focus on learning and developmentA fun, vibrant team to be a part ofSounds good? Then apply now!Add your resume and anything else to showcase why you would be a great addition to our team. Don’t forget to include confirmation of your working rights.No recruitment agencies, please! We won’t accept any introductions.Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realize their full potential.