Vacancy • Training and Implementation Specialist - London
New,
2025-11-20
Jobs • London
£ 33000 per annum
Company:Look Ahead Care Support and Housing
Location:
UK
£33,000 per annum, working 35 hours per week. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. Our benefits include:* Annual leave increasing up to 30 days with length of service * Free DBS* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card * Fully paid induction programme and further training* ILM courses and Apprenticeship Programmes* Cycle to work scheme* Employee Assistance Programme for 24-7 confidential support* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contributionAll applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do: * Host the first day of the induction programme 'Feel at Home'* Coordinate schedules and rotas for mandatory training and induction delivery* Commission, market, and deliver the learning and development programme in line with organisational needs whilst ensuring value for money, professional training delivery and demonstrable outcomes* Work with the Recruitment, Training and Talent Manager to review and, where required, develop a programme to meet the generic and specialist operational learning and development needs across the business in line with CQC, Ofsted, legislation, contract, policy and procedural requirements* Use the LMS system and work with the Performance team to produce management reports (including but not limited to safeguarding, attendance, non-attendance and operational induction monitoring)* Evaluate effectiveness of training programmes to ensure that it demonstrates effective return on investment and meets initial training objectives* Work with Recruitment, Training and Talent Manager to deliver training within budget, maintain the budget spreadsheet and ensure prompt payment to suppliers* Ensure compliance with all relevant policies and procedures across area of responsibility and for trainings being developed* Sample assessment decisions, provide constructive feedback to assessors, and support continuous improvement in assessment practice* Prepare for and support external quality assurance visits, maintaining accurate and compliant IQA records* Contribute to standardisation meetings and support assessor development through guidance and training* Work collaboratively with programme leads to ensure qualification delivery meets internal and external quality standards
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: * Excellent relationship building skills with internal staff and managers and external stakeholders* Ability to learn new skills quickly* Creative and innovative in ideas and approach* Intermediate to advanced IT skills on all Microsoft packages and IT systems* Resilient able to manage self and maintain effective delivery
What you'll bring:
Essential:- Quickly learns and confidently navigates new IT systems, using them to streamline and improve business processes- Experience of carrying out training needs analysis- Track record of successfully implementing systems, processes, or programmes within a multi-site organisation- Strong negotiation skills, with experience securing cost-effective training solutions and establishing clear deliverables- Experienced in managing external partnerships and ensuring contractual obligations are met- Proficient in using e-learning authoring tools, virtual classrooms, and blended learning methodologies- Demonstrable experience in monitoring and reporting on training KPIs, particularly for mandatory training
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values:* We focus on Excellence and innovation.* We are Caring and Compassionate.* We are Inclusive and Trusted.* We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Updated: 21 November 2025
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