Service Manager - Automotive Dealership
Location: Taunton, SomersetSalary: £50,000 basic + OTE up to £65,000Contract Type: Full-time, Permanent
About the Role
We are seeking an experienced and motivated Service Manager to lead a high-performing aftersales team at a premium automotive dealership in Taunton.
This is an excellent opportunity for an ambitious professional looking to join a forward-thinking automotive group with a strong growth strategy and clear career progression pathways. You'll be leading a talented team of technicians, service advisors, and support staff while ensuring exceptional customer service and operational excellence.
Key Responsibilities
Lead, motivate, and develop a team of service advisors, technicians, and workshop support staff
Implement and maintain effective processes to maximise customer satisfaction and business performance
Manage departmental budgets, ensuring profitability and efficiency targets are achieved
Oversee workshop quality, health & safety, and manufacturer compliance standards
Monitor KPIs and performance metrics to identify areas for improvement
Maintain accurate customer records and ensure exceptional service standards are consistently delivered
What We're Looking For
Proven experience as a Service Manager or Aftersales Manager in the automotive industry
Strong leadership and people management skills, with the ability to motivate and inspire teams
A results-driven mindset with a focus on profitability, process, and customer retention
Excellent communication and organisational skills
Experience working within a premium or franchised dealership environment (preferred)
A passion for delivering outstanding customer experiences
What's on Offer
Competitive basic salary of £50,000
On-target earnings up to £65,000
25 days' annual leave, rising with length of service, plus bank holidays
Comprehensive training and ongoing professional development
Pension scheme
Enhanced maternity and paternity benefits
Access to a colleague rewards platform offering cashback and retail discounts
Preferential service rates for your own vehicle
Employee purchase scheme
Share incentive programme
Why Join
This is a fantastic opportunity for a driven Service Manager to take the next step in their career with a respected automotive group that prioritises people, performance, and customer satisfaction. You'll have access to manufacturer training, a supportive management structure, and genuine progression prospects within a growing network.
If you're ready to lead a dynamic team and deliver exceptional service results, apply today to join our Taunton dealership.
Experience:
Automotive management: 3 years (required)
Licence/Certification:
Full UK Driving Licence (required)
Work Location:
In person (Taunton, Somerset)
Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit
INDAUT
Updated: 06 December 2025
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