Jobs in London - Business Analyst (Guidewire Claims) • Central London

Company: Technopride Ltd

Central London

Role OverviewThe Training Content & Delivery Specialist is responsible for creating high-quality training materials, delivering hands-on sessions, and supporting the rollout of training programs to a wide user base. This role requires strong subject-matter expertise and the ability to effectively guide and support trainers and end users.Key ResponsibilitiesDevelop comprehensive training content, including instructional videos, hands-on demonstrations, and documentation for “train-the-trainer” programs.Support the rollout and delivery of training sessions to users across the organization.Act as a subject-matter expert in GWCC and IPLM, providing guidance, clarification, and support to SMEs and learners.Conduct training sessions and provide one-on-one or group support as needed.Facilitate feedback collection to improve training materials and delivery methods.Ideally be available for in-person sessions as required.Skills and ExperienceProven experience developing training materials and delivering technical or system-specific training.Strong expertise in GWCC and IPLM with the ability to answer in-depth user queries.Experience training or mentoring users in previous roles.Excellent communication, presentation, and instructional design skills.Ability to work effectively with subject-matter experts and cross-functional teams.Availability for in-person training sessions when required (preferably London-based).