Jobs, fresher vacancy - Senior Health Care Support Worker 1111 • Stoke-On-Trent

Company: Douglas Macmillan Hospice

Stoke-On-Trent

Are you passionate about supporting people affected by dementia? Join Dougie Mac’s growing Dementia Services Team and make a meaningful difference to the lives of patients, carers, and families across Stoke-on-Trent and North Staffordshire, working within our hospice and the community.As a Senior Health Care Support Worker, you’ll work closely with our Admiral Nurse to provide holistic, timely, and compassionate support – offering advice and support whilst managing your own caseload. You’ll help reduce crisis points, improve wellbeing, and empower families to live well with dementia. What You’ll Be Doing• Provide personalised, non-complex support and advice to people with dementia and their carers• Manage your own caseload and conduct community visits• Support Admiral Nurses with joint visits for more complex cases• Build trusting relationships with families and recognise early signs of carer strain• Maintain accurate clinical records using electronic systems• Support care planning and enablement-focused goals• Participate in MDT meetings and contribute to service development What We’re Looking For✔ Level 3 qualification in Health & Social Care (or equivalent) is essential✔ Experience supporting individuals affected by dementia, ideally in a community or palliative care setting✔ Excellent communication and interpersonal skills✔ Ability to work autonomously, prioritise effectively, and manage your own caseload✔ Comfortable using IT systems and patient databases✔ A person-centred approach, aligned with Dougie Mac’s CARE values✔ Full UK driving licence and access to a vehicle for community visits Why Join Dougie Mac? At Dougie Mac, we care deeply about the people who make our work possible. Whatever your role, you’ll be part of a supportive, values-led organisation where everyone is encouraged to grow, contribute, and make a real difference.As a Dougie Mac employee, you’ll benefit from:• 35 days of annual leave, rising with length of service• Options to buy and sell annual leave• Hospice-paid Healthcare Cash Plan• Competitive Pension Scheme• ✅ DBS paid for by the hospice• Learning & Development opportunities Free on-site parking ✨ Join us and be part of a local charity that puts people at the heart of everything we do. ✨ Salary: £24,100Hours: 37.5 hours Applications close: Sunday 7th December 2025Interviews: Monday 22nd December 2025 How to ApplyPlease complete the application form in full, paying particular attention to your personal statement. This should clearly demonstrate how you meet the criteria in the job description and person specification. See the Recruitment Process Document for more information. For more information, please contact:Lisa Hill – Head of Community & Dementia Services Lisahill@dmhospice.org.uk ¦ 01782 344300 Applicants must have the right to work in the UK. Sponsorship is not provided.We reserve the right to close this vacancy and interview early, in the event of a large number of applications.Job Description & Person Specification below - Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV’s alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children. About Us At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.To find out more information click here. The Benefits Benefit 4 Benefit 5 Benefit 6 Our Values Compassion Accountability Respect Excellence Our Benefits Pension Scheme Health Cash Plan & EAP Company Sick Pay Life Assurance Generous Holidays and opportunity to buy and sell Free Hospice Parking Documents