Jobs in London - Lettings Manager • Central London

Company: Dove & Hawk

Central London

Dove and hawk are working with a successful private London based property investment and development company based in the city on their search for a Lettings Manager.They are seeking a capable, self-motivated Lettings Manager to oversee the day-to-day operations of our residential lettings function. This is a varied and hands-on role within a small, supportive team jointly responsible for managing of circa around 600 residential properties. You will play a key part in maximising occupancy, ensuring legal compliance, and contributing to the smooth and efficient operation of the residential portfolio. Key Responsibilities Lettings & Portfolio Management Manage day-to-day residential lettings activity across the in-house portfolio. Advertise available properties, arrange and conduct viewings, and negotiate tenancy terms. Inspect properties, ensuring accurate and up-to-date photography and marketing materials. Undertake rental valuations to secure competitive and achievable rents. Liaise with external letting agencies for properties located outside London. Compliance & Tenancy Progression Ensure all lettings are compliant with current legislation, including Right to Rent checks, deposit registrations, EPCs, and arranging inventory checks where required. Work closely with the tenant progression team to ensure references are completed efficiently. Maintain oversight of compliance activities within the lettings team and ensure adherence to internal processes. Tenant & Property Operations Handle day-to-day tenant queries and oversee repair and maintenance requests. Liaise with contractors and raise purchase orders as required. Oversee minor refurbishment and redecoration projects. Manage compliance-related property needs including asbestos management and legionella surveys. Regularly review and refine internal lettings processes to improve efficiency and service delivery. Stakeholder Relationships Build and maintain strong working relationships with colleagues, tenants, contractors, and external agents. Key Competencies Strong leadership skills with a sharp commercial mindset. Extensive experience in residential lettings and property management, particularly in London. Excellent written and verbal communication skills. Ability to prioritise effectively in a fast-paced environment. High attention to detail, especially regarding compliance. Confident decision-maker with strong problem-solving skills. Able to work with minimal supervision while contributing positively to the team. Qualifications ARLA / Propertymark Level 4 (or equivalent). Experience 5-10 years' experience in residential lettings, including 3+ years in a team or branch management role. Strong knowledge of the UK residential lettings market and related legislation. Understanding of Health & Safety compliance requirements. Knowledge & Skills Strong industry knowledge and best practice awareness. Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Professional and articulate communication style. Strong organisational, analytical, and problem-solving skills. Personal Attributes Excellent interpersonal skills and the ability to build strong working relationships. Self-sufficient, self-motivated, and proactive. Demonstrates honesty, integrity, and reliability. Positive team player with a hands-on approach. Confident managing multiple priorities in a dynamic environment. Salary- £60K Monday to Friday 8.30am-5.30pm Please contact Jessica Martin on 020 8059 7474 on our Agency and New Homes Team. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk