Jobs, fresher vacancy - Customer Service Advisor • Nottingham

Company: Talk Staff

Nottingham

We’re supporting a growing, people-centred business in Nottingham who are looking for a Customer Service & Telesales Advisor to join their enthusiastic and friendly team. This is a brilliant opportunity for someone who enjoys building relationships, supporting customers, and contributing to sales activity in a positive and rewarding environment.The RoleYou’ll be working as part of a supportive office team, handling a blend of inbound customer service enquiries and outbound calls to existing customers. Your role will involve helping customers place orders, sharing product updates, and ensuring every interaction reflects the organisation’s commitment to exceptional service.To be considered for the role, you’ll require the following essentials: Confident and comfortable speaking on the phoneApproachable, personable, and great at building rapportOrganised, reliable and able to prioritise tasksPatient, helpful and solution-focused when supporting customersMotivated by targets and keen to take ownership of resultsA quick learner with a positive, proactive attitude Within this position, you’ll also be: Responding to inbound calls and emails in a warm, professional mannerResolving customer enquiries quickly and accuratelyProcessing orders, returns, and general account updatesProviding clear product information and support where neededWorking with internal teams to ensure a smooth customer journeyMaking outbound calls to existing or previously active customers to share promotions, new ranges and seasonal productsFollowing up on enquiries and converting them into confirmed ordersBuilding strong ongoing relationships and understanding customer buying habitsMeeting achievable monthly activity and conversion targets, supported by full trainingCarrying out general administrative tasks as requiredMaintaining accurate customer records and system updatesSupporting colleagues during busy periods to keep the workflow running smoothlyContributing to a positive and collaborative team culture Hours and Salary £25,000 - £27,000 per annumMonday to Thursdaypm / FridaypmCasual dressCompany eventsCompany pensionEmployee discountFree flu jabsFree parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.See our website for more details and jobs available -