Jobs, fresher vacancy - Reception Manager • UK

Company: Portico Corporate Reception Management

UK

Job DescriptionPortico are on the lookout for a Reception Manager, who is a natural multi-tasker, problem solver, and thrives in a fast-paced environment.The successful candidate will oversee our ground floor reception team of 4, based across 2 busy buildings, where the staff look after education campuses and deal with many students and the members of the public.The Reception Manager’s core focus will be to the team and the Reception operation. Enhancing service standards through the implementation and use of SOP’s, KPI’s, audit scores, and customer feedback, all overarched by the Portico values. They will demonstrate effective rota management and strategic planning of team holidays, as well as mitigating against sickness and other absence.Alongside their duties to their team, the Reception Manager will also be the “go-to” person for welcome services, community engagement, and front of house services provided in the buildings.Shift pattern: 40 hours per week, with shifts from 8am-5pm or 9am-6pm, Mon-Fri Salary: £40,517 per annum.Please note that this is a 12-month maternity cover contract.