NetSuite Business Analyst
£500 - £550 per day (outside IR35)
6-month contract (6-month initial contract, strong extension potential)
Fully remote (UK or European time zone strongly preferred)
A global organisation is seeking an experienced NetSuite Business Analyst to support a major finance transformation programme. This role sits within a high-visibility finance product team, working across a heavily customised NetSuite environment with complex order-to-cash processes.
We're looking for someone who is calm under pressure, technically curious, and confident navigating a fast-paced environment with senior stakeholders.
The Role
You'll be responsible for refining existing requirements, supporting Finance teams, and driving forward a new global membership initiative. This includes working closely with Product, Business Analysts, Architecture and QA teams to ensure solutions are properly understood, designed, tested, and transitioned into BAU.
You will bridge technical, finance and business teams, challenge assumptions, and keep delivery moving in a complex global setting.
What You'll Do
Refine epics, user stories and acceptance criteria for finance and membership workstreams
Lead requirements gathering and AS-IS/TO-BE process mapping
Work hands-on with heavily customised NetSuite, especially order-to-cash, billing, revenue and multi-currency
Collaborate with technical teams to review workflows, scripts, and ticket details
Support QA, UAT cycles and delivery tracking
Update JIRA tickets, documentation and Confluence pages consistently
Drive clarity across Finance teams, providing documentation and training where needed
Work effectively with a global team in a high-pressure, fast-moving environment
Key Deliverables (First 3-6 Months)
Ownership of the new membership initiative from refinement through to testing and go-live
Deep-dive with Finance on roles, responsibilities and process refinement
Stabilisation and optimisation of O2C processes in NetSuite
Clear and consistent documentation across all assigned workstreams
Essential
Proven experience in customised NetSuite environments (not just native)
Strong understanding of Order-to-Cash, revenue, purchase orders & multi-currency
Excellent Business Analysis fundamentals: mapping, documentation, requirements, process analysis
Ability to understand and question scripts, workflows, and system logic
Strong JIRA/ Confluence capability
Experience supporting Finance or Accounting functions
Calm, resilient personality - able to handle dynamic discussions and fast-paced change
Nice to Have
Experience with eCommerce platforms (Shopify, BigCommerce, etc)
Global finance/ ERP project experience
Updated: 17 December 2025
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