Jobs in London - Lounge Housekeeping Supervisor • London

Company: DO & CO Airline Catering

London

Job DescriptionThe Lounge Housekeeper Supervisor will oversee the cleanliness and maintenance of our exclusive Lounge at Heathrow Airport. The ideal candidate will be responsible for leading a team of housekeepers, ensuring the highest standards of cleanliness and hygiene are maintained to provide our guests with a welcoming and comfortable environment.What will you be doing?Supervise, train, and motivate a team of housekeepers, ensuring they perform their duties efficiently and adhere to company standards.Establish and enforce cleaning protocols and standards to ensure that all areas of the lounge, including seating areas, restrooms, and dining areas, are kept clean and well-maintained.Monitor and manage cleaning supplies and equipment, ensuring that the team is well-equipped to perform their duties. Order supplies as necessary.Ensure a high level of guest satisfaction by responding promptly to guest inquiries and concerns regarding cleanliness and service.Conduct regular inspections of the lounge to ensure compliance with cleanliness and hygiene standards, providing feedback and coaching to team members when necessary.Create and manage staff schedules to ensure adequate coverage during peak times, while also considering employee availability and preferences.Ensure that all cleaning practices comply with health and safety regulations, including proper handling and disposal of cleaning chemicals.Maintain records of cleaning activities, staff performance, and supply inventory, and report to the Lounge Manager on a regular basis.Work closely with other departments, such as food and beverage and front-of-house staff, to ensure a seamless guest experience.